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Patients Are Looking for In-Network Behavioral Health Care

More than 1 in 5 U.S. adults live with a mental illness, and the share of adults receiving mental health treatment rose from 19.2% in 2019 to 23.9% in 2023.

Yet insured patients often can't find a behavioral health provider in their network. In a national claims study, behavioral health office visits were 5.4 times more likely to be out of network than primary care visits, and 122 million Americans live in a designated mental health shortage area.

When your practice is in-network, you become one of the options those patients can actually use.

Sources: NIMH (2022 NSDUH data); CDC National Health Interview Survey (2023); Milliman (2019 report, 2017 claims data); KFF.

Why Psyquel

Psyquel specializes in billing software and services for behavioral health practices, so we know the payers and requirements that matter to therapists, psychologists, and psychiatric providers. Credentialing and billing work best together: when your enrollments are current, your claims go out clean.

Credentialing FAQs

Answers to common questions from practices adding insurance networks.

How long does credentialing take?

It depends on the payer and your state. Commercial insurers commonly take 90 to 120 days from a complete application, Medicare is often faster, and Medicaid timelines vary by state. 

Which insurance companies can you credential me with?

We work with commercial plans, Medicare, and Medicaid programs. Some networks close their panels in certain areas, so we confirm a payer is accepting new providers before submitting anything.

Is it worth joining networks that pay less than my self-pay rate?

In-network rates can be lower than a cash rate, but a full schedule often out-earns a calendar with open slots. We'll help you compare payer rates against your current caseload so you only join networks that make financial sense for your practice.

What do I need to get started?

Typically your state license, NPI, malpractice insurance, DEA registration (if applicable), education and work history, and access to your CAQH profile if you have one. Missing something? We'll help you pull it together.

How much does credentialing cost?

Pricing depends on how many providers and payers you want to add. Request a free credentialing review and we'll send you a quote.

Ready to Reach More Patients?

Get a free credentialing review and find out which insurance networks your practice could join.