Essential Software Features For Your Practice


In your mental health practice, patient care is your priority, not trying to figure out why the insurance claim you just sent in was rejected. Your practice provides an essential service to your patients. Technical difficulties and billing issues shouldn’t stand in the way of people trying to access those services.

Trying to navigate the ins and outs of billing so that your patients can receive the care they need is complicated. These days, the back and forth with insurance companies can often take up more and more of your time.

A practice management service offers customizable support that will save you time and money. Using this software can help day-to-day operations run more smoothly. Look for a service with the following features:

Accessible EHR/EMR Records

An electronic health record or electronic medical record allows you to keep an eye on how your patients are progressing. With this information, you can tailor your next session to address concerns or encourage progress. Use note templates to track your thoughts with an intuitive and user-friendly interface.

Consider using cold tested backups to ensure that data is recoverable if your computer malfunctions. You can rest assured that your patient’s data will be secure and accessible.

Submitting Bills, Invoices, & Claims Management

A lack of organization can harm your finances and cause you to fall off budget. When you got into your line of work, you probably never imagined how much time you’d spend submitting claims. Not only is it time-consuming, but billing issues prevent you from collecting from your sessions.

You need software that:

  • Follows up on outstanding claims
  • Allows you to bill, schedule, and post payments
  • Tracks patient payment records

Should you have any questions about using our service, you’ll be assigned an experienced customer service representative to help you out. If a claim gets denied, use our software to determine why and resolve it accordingly.

Patient Notes & Treatment Plans

Being a mental health professional means you see a lot of different patients. Keep your notes organized with software that does the work for you.

Based on notes from previous sessions, you can adjust a patient’s plan to facilitate more effective treatment. With all your information in one place, you can see how things have changed over time. Look for practice management software that helps you stay organized.

When you can closely track the progress of each client, you can deliver customized treatment plans that are tailored to their needs.

Appointment Scheduling & Reminders

Missed appointments incur a cost to your practice. It wastes the time that you could have spent seeing another patient and decreases the efficiency of your business. And it costs your practice money—if you can reduce no-shows even by 1%, you can significantly increase your revenue.

We’ve all been guilty of forgetting appointments, but a reminder email can reduce the chances of that happening. One software feature that your practice shouldn’t pass up is appointment reminders. Two days before a patient has a scheduled visit, they’ll receive a reminder email. With practice management software, your patients will know that they’re receiving the message from a trusted source so that they can avoid phishing scams.

Patient Portal

Make it easy for all patients to access your services with an online patient portal. Rather than taking up time at the office, they can submit their personal details ahead of their appointments using practice management software. An unlimited number of users can access your website to use the patient portal.

Do you operate multiple practices? You need software that allows you to manage multiple websites. This way, you can oversee your users and websites with one service.

At Psyquel Solutions, our goal is to provide software that makes managing your practice a little easier. We aim to reduce the strain that working with insurance companies puts on your mental health practice so that you can keep your focus on your patients. Contact us today to try a Free Demo.

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